Question 1

What is LockIP?

Accepted Answer

LockIP is a professional Dynamic DNS (DDNS) service that automatically updates your domain's DNS records when your IP address changes. We provide instant DNS propagation with 60-second TTL for Pro/Elite users, multiple premium zones, web forwarding capabilities, and comprehensive monitoring tools. Our service is designed for professionals, businesses, and enthusiasts who need reliable remote access to their networks and services.

Question 2

Is LockIP a free Dynamic DNS service?

Accepted Answer

Yes! LockIP offers a free tier that includes 5 subdomains with 60-minute TTL, perfect for personal use and testing. For users needing faster updates and more features, we offer Pro ($10/month) and Elite ($25/month) plans with 60-second TTL, API access, up to 500 domains, web forwarding with stealth flags, and advanced analytics. All plans include unlimited DNS queries and updates.

Question 3

What is Dynamic DNS?

Accepted Answer

Dynamic DNS (DDNS) is a service that automatically updates DNS records when your IP address changes, allowing you to access your devices using a consistent domain name.

Question 4

How do I update my IP address?

Accepted Answer

You can update your IP through our web dashboard, API, or using curl commands. Most routers also support DDNS updates directly.

Question 5

How do I set up LockIP on my router?

Accepted Answer

Setting up LockIP on your router is simple:
1. Log into your router's admin panel
2. Navigate to the DDNS/Dynamic DNS section
3. Select 'Custom' or 'DynDNS' as the service type
4. Enter these settings:
   - Server/Host: www.lockip.net
   - Username: Your LockIP username
   - Password: Your LockIP password
   - Hostname: Your domain (e.g., myserver.lockip.net)
5. Save and enable DDNS

For Ubiquiti routers, avoid the 'afraid' service type - use 'custom' instead. The router will automatically update your IP whenever it changes. Detailed guides for specific router models are available in your dashboard.

Question 6

What's the difference between Free and Pro plans?

Accepted Answer

Free plans get 5 subdomains with 60-minute TTL. Pro plans get 100 subdomains with 60-second TTL, API access, and no ads.

Question 7

Can I use custom nameservers?

Accepted Answer

Custom vanity nameservers are available with our Elite plan, allowing you to white-label the service.

Question 8

How fast do DNS changes propagate?

Accepted Answer

Free accounts have 60-minute TTL, while Pro and Elite accounts have 60-second TTL for faster propagation.

Question 9

Is there an API available?

Accepted Answer

Yes, API access is available with Pro and Elite plans for automated updates and management.

Frequently Asked Questions